Dog Walker

FAQs

Dog Walking Services & Pet Sitting.

It’s natural to have tons of questions when considering leaving your beloved pet with a stranger for the first time. To help you, I’ve provided a list of some of the frequently asked questions I'm confronted with below.

Contact
 

How far in advance do I need to book dog walks?

If you know the days you will need walks, please let us know in advance. However, we understand that things come up and you may need a walk last minute, and we can cover that, too.
It is best if you can give us at least 48 hours' notice so we can coordinate with your walker and get you set up.
We can sometimes accommodate same-day requests, but it is best to book in advance. This is especially the case during our busiest times (holidays & weekends) we may run short on availability.
If you think you might need a dog walk, but you are not sure, go ahead and give us a heads up and we will add a tentative visit to our schedule so you are sure to be covered.

Our dog walking cancellation policy is very flexible. If you need to cancel a visit, we will just add it as a credit for any future visits that you book.
This way you can have flexibility in scheduling while not being out any cash when your schedule changes.

Do you still walk them during severe weather? What is your inclement weather policy?

Yes. In more extreme weather; on days that are very hot or very cold, we will shorten walks by one-third. The remainder of the time is spent doing indoor playtime.

How many dogs can you walk at once?

As we want to serve you all the best we can! We will only walk a maximum of 5 dogs each per hour.

What do you do while out on a private 1-1 walk?

We can customize all our visits as you like. Our goal is to make sure your dog is super happy!

How much experience do you have?

We are lifelong pet lovers people – so, lots! We are in our 2nd year of business and have nothing but satisfied neighbors!!

Can you administer medications?

No, we DO NOT administer any kind of medications.

Can we do a mix of playtime and a walk?

Yes, we usually do this in our everyday social walks.

Can you do an off-leash walk?

We cannot do any off-leash walks in The Woodlands because it is against the city code.

Are you bonded and insured?

NO, WE'RE NOT. As minors, we're not pet insured yet and cannot be held responsible for any unforeseen circumstances beyond our capabilities. We will however take care of your precious pet as if it was our own & promise to give you the best service!!

We will walk with any leash and harness that is safe. If your dog is a puller, we recommend the Pet Safe Easy Walk harness.  Also, we count with a couple ourselves.

We offer pet sitting visits starting at 6:00am to 8:00am, every day of the week.
And then 3:00 pm to 7:00 pm.
Weekends hours are from 9:00am to 7:00pm, for Saturdays & Sundays.
While your pets are in our care, you have unlimited, 24/7, phone support.

Your sitter will send a message from every visit. Your message will include a bit about what we did at the visit, as well as pictures from that visit. We generally send 2-6 pictures per visit. 
We will give you a call if we have any questions.

Will I be able to meet the sitter before we leave town?

Yes, we always set up a meet & greet so you can make sure everything is a good fit. We want you to feel comfortable with our service and we want you to know that your pets are in good hands.

How can I schedule visits?

Once you are set up in our system, you can request visits through our online system. Payments and appointments are also on the same page. For your first set of visits, you can contact us by phone (whatsapp business or through e-mail.